Person Data Protection - Privacy Statement

Effective Date: May 25, 2018 

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect in the European Union (EU) on May 25, 2018. Its primary purpose is to empower individuals with greater control over their personal data, ensuring respect for their privacy rights. GDPR mandates that organizations process personal data securely, transparently, and in compliance with the regulation.

 

Duen Experience's Commitment to Your Privacy

At Duen Experience, we are dedicated to protecting and respecting your privacy. This statement outlines our practices regarding the collection, use, and protection of your personal information. By using our website, you consent to the terms of this policy.

 

Collection of Personal Information 

  • How We Collect Data: Personal information is collected from guests who book tours with Duen Experience. This includes necessary contact details provided during the booking process.

  • Data Handling: This information is managed securely by Duen Experience and its staff. It may be shared with partner companies solely for the purpose of facilitating the tours, such as in the case of sail and ski tours.

 

Types of Information Collected

Duen Experience collects essential data such as your name, age, home address, email address, and phone number. Additionally, we require the full name and contact information of your next of kin for emergency purposes.

We store and disclose information where we have a legal obligation to do so, for example under Norwegian accounting and tax legislation.

 

Usage of Your Information

Your contact information is utilized for communication related to your booked tour and other related activities offered by Duen Experience. This includes:

  • Communication before and after the tour as necessary.

  • Sending updates or information about related activities that may interest you.

 

Data Sharing and Access

  • Partner Companies: Information may be shared with partnering companies for specific tours. These parties are subject to confidentiality obligations.

  • Third-Party Services: Trusted third-party service providers, such as Squarespace for web hosting and basic site analytics, process only basic visitor statistics, enabling us to understand and monitor the activity on our website effectively.

 

Your Data Rights

You have the right to access, update, or request the deletion of your personal information. While contact information is required for booking our tours, you can contact us to manage your data preferences.

 

Security Measures

Duen Experience implements robust security measures to prevent the loss, misuse, or alteration of your personal data. Access to this data is restricted to employees and partnering companies with relevant roles and responsibilities.

 

Complaints

If you feel that our handling of personal data does not align with what we have described here, or if we are in any other way not complying with privacy legislation, you have the right to file a complaint with the Norwegian Data Protection Authority. However, we kindly ask that you first contact us, so we can promptly address and rectify any potential mishandling.

 

Policy Review and Updates 

This privacy policy is regularly reviewed and was last updated in January 2024. Continued use of our services indicates your agreement with the terms of this updated policy.

 

Contact Us

For questions about this policy or our privacy practices, please reach out to us at post@duenexperience.com.